Responsible Gaming
Gambling Should Be Entertainment
At Star Casino Online, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state) to use Star Casino Online. We take age verification seriously and comply with all Australian gambling regulations.
If you are under 18, you must not gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may have a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win back lost money
- Spending more time or money on gambling than intended
- Hiding gambling activity or lying about the amount you gamble
- Feeling anxious, guilty, or ashamed about your gambling
- Neglecting work, family, or other responsibilities due to gambling
- Borrowing money to gamble
- Unable to cut down or stop gambling despite wanting to
- Using gambling to escape problems or relieve stress
- Friends or family expressing concern about your gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Star Casino Online provides tools to help you stay in control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set maximum loss limits to control your spending
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Session Timeouts: Automatically log out after a set period of inactivity
- Self-Exclusion: Exclude yourself from gambling for a set period (hours, days, weeks, or months)
- Account Closure: Permanently close your account if needed
Contact our customer support team to activate any of these features.
Support Organisations & Help Resources
If you or someone you know is struggling with gambling, help is available:
Australia
- Gambling Help Online – Free, confidential support for Australian residents
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Phone: 1-800-522-4700 (confidential helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
Gambling support and resources
If You Need Help
If you think you may have a gambling problem, please reach out for support today. There is no shame in seeking help, and support is available 24/7.
Speak to someone confidentially by contacting one of the organisations listed above. You can also speak with our customer support team about self-exclusion options.
Your wellbeing is important to us. Gamble responsibly.